Justin Rust

Monday, September 11, 2017

Do's and don'ts for customer service: Convenience matters

You can be the greatest dentist in the world and have the friendliest staff, but if your hours aren't convenient, patients will choose to go elsewhere. People are busier than ever before, and it's harder for many patients to make it to the dentist during normal business hours. If you're having trouble growing your practice, your office hours be an issue, notes Dr. Roger P. Levin.


Read more on DrBicuspid.com


Related Reading:
Is good customer service hurting your practice?
Do's and don'ts for customer service: Good isn't good enough
Dos and don'ts for customer service: Improve patient satisfaction with patient feedback
Dos and don'ts for customer service: Time to upgrade your amenities?
Dos and don'ts for scheduling: Work with the 48-hour rule
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