The success of your practice depends on your clinical skill but also on the ability to attract and keep patients, writes practice management consultant Sally McKenzie. But how do you handle patients who are late to pay, who don't make oral healthcare a priority, and who don't become repeat customers? Her latest column offers some practical ideas.
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The success of your practice depends on your clinical skill but also on the ability to attract and keep patients, writes practice management consultant Sally McKenzie. But how do you handle patients who are late to pay, who don't make oral healthcare a priority, and who don't become repeat customers? Her latest column offers some practical ideas.
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