Justin Rust

Tuesday, April 10, 2018

Cancellations and no-shows: A fee will not fix the problem

Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.


Read more on DrBicuspid.com


Related Reading:
How to improve your confirmation process
3 ways to become a proactive practice
Study: 5 factors that affect no-shows and cancellations
Are the holes in your schedule haunting you?
Voice reminders can reduce no-show rates
Unknown at 2:49 AM
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