Treatment presentation is difficult at the best of times. Talking to a patient about money for a treatment that person isn't excited about requires a set of unique skills. Practice management consultant Jen Butler outlines the five worst actions your treatment coordinator can do in this situation. She also shares the best thing to say to your patient.
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Treatment presentation is difficult at the best of times. Talking to a patient about money for a treatment that person isn't excited about requires a set of unique skills. Practice management consultant Jen Butler outlines the five worst actions your treatment coordinator can do in this situation. She also shares the best thing to say to your patient.
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