You'll never completely eliminate broken appointments, but you can take certain steps to significantly reduce them in your practice, writes practice management consultant Sally McKenzie. But first you have to understand why broken appointments are a problem. She shares three reasons why your patients might not show up and offers practical steps you can take to make it more likely they will keep their appointments.
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You'll never completely eliminate broken appointments, but you can take certain steps to significantly reduce them in your practice, writes practice management consultant Sally McKenzie. But first you have to understand why broken appointments are a problem. She shares three reasons why your patients might not show up and offers practical steps you can take to make it more likely they will keep their appointments.
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