Do's and don'ts for retaining patients

Many practices today find it challenging to retain patients in the face of competition, changing insurance plans, and the effects of the internet. Because of this, it's imperative that practices employ effective strategies to retain patients so that their patient base remains strong and they always have a healthy influx of new patients, advises Dr. Roger P. Levin in his latest Practice Success tip.

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43 Rules: Rule No. 5 -- Have 98% of patients scheduled at all times