Excellent customer service is an important method of improving your practice's patient retention. Practice management consultant Sally McKenzie notes that improving your customer service doesn't have to cost a lot of money, but it does some investment of time and thought. She offers five ideas to help make your practice more welcoming to your patients.
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Excellent customer service is an important method of improving your practice's patient retention. Practice management consultant Sally McKenzie notes that improving your customer service doesn't have to cost a lot of money, but it does some investment of time and thought. She offers five ideas to help make your practice more welcoming to your patients.
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